Client Advisor Expert with German/ Dutch / Swiss German and English

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one its international partners, for an ambitious candidate to join their Customer Support department!

Client Advisor Expert with German/ Dutch / Swiss German and English

Your typical day will include:
Be available when our clients require assistance; always reflect and uphold the company’s values;
Fluently answer inbound calls from customers/clients while adhering to agreed-upon service levels and offering the greatest degree of service possible while adhering to agreed-upon policy and procedure;
Help customers with orders and payments;

Your profile:
Fluency in German (C1-C2) and excellent verbal and written communication abilities;
Customer-centric — thrives on assisting and solving problems for customers;
Self-assured, self-motivated, and disciplined, with a desire to work independently;
Computer savvy, with the ability to multitask using a number of tools meant to assist you with clients over the phone or through non-voice means;
Excellent team player with a can-do attitude and an optimistic outlook;
Tasks and workloads are handled in a flexible manner;

The company offers:
Standard working hours, standard working hours;
50 leva social expenses;
Multisport card;
Additional health insurance up yo 6000 leva per year;
You can work from the office / hybrid / remote.

The training is 2 weeks and requires you to be at the office in Sofia, accomodation will be paid by the company.

If you feel the challenge, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, colour, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.