Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Manpower Bulgaria is looking for one of its  partners –for an ambitious candidate to join their Team! 

         Ecommerce Customer Service Representative with German/ French/ Italian and English

Main responsibilities:

Resolve customer queries effectively, efficiently and quickly;
Amplify the voice of the customer by escalating customer feedback and ideas for improvement;
Impress customers with amazing brand knowledge and champion the brand at all times;
Works expertly with systems (internal and external) to investigate and resolve customers queries accurately and quickly;
Achieve key metrics, targets and goals to ensure the highest level of service is delivered to customers;
Deliver high quality standards, personalise communications to customers to fit the customer’s individual style, brand values and the required brand tone of voice;
Communicate with customers via email, phone, live chat and social media.

Your Profile:

Fluent level of German/ French/ Italian  language – both written and verbal;
Very good knowledge of English language – both written and verbal;
Previous working experience within a customer service environment;
Experience in a multinational environment;
Excellent knowledge and use of  MS Office applications.

The Company Offers

Excellent salary;
Regular working hours:
Monday – Friday in two shifts 10:00-19:00 and 11:00-20:00;
Social benefits;
To participate in company initiatives;
 Opportunities for a long-term professional career.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

We are looking for Accounts Payable Supervisor!

The AP Supervisor will be a key member of the team and will be responsible for payment run schedules and supplier/employee payments, analysis of returned payments, credit cards reconciliation and month-end closing activities. The role will be involved into the new system design & implementation, acting as SME, performing UAT activities according to the project plan.

Main Responsibilities:
• Maintain a strong control framework by following agreed controls and processes;
• Creation of payment runs issue of manual payments and coordination with requestors and approvers;
• Liaise with Treasury team and banks to maintain sufficient funds and resolve payment issues;
• Monitor the pending invoices and follow up to obtain all necessary approvals from the business so that the invoices are paid on a timely manner;
• Oversee the processing of supplier invoices, expense reports, query resolution relating to invoices, purchase orders and payments;
• Analyse and support the closing activities: Reconciling purchase order to invoices, Analyse the Aged AP Creditors, Perform Monthly AP Reconciliations, Credit cards reconciliation;
• Coordinate with master data team and monitor the correct setup of vendors;
• Resolve queries from external suppliers and internal business;
• Support more junior team members and guide them to follow the correct process;
• Ensure strong relationships are maintained with other the company finance & non-finance teams in the global structure;
• Work in accordance to defined timelines, always delivering excellent customer service;
• Actively participate in all team meetings and any meetings between the company teams;
• Maintain a strong control framework by following agreed controls and processes;
• Promote no PO no pay policy for supplier payments.

Experience:
• Experience working for a B2B international business dealing with multi-currency invoices;
• Experience within a P2P team and dealing with supplier payments;
• Experience with system implementation and testing activities;
• Experience using Microsoft applications – Word, Excel and Outlook;
• NetSuite ERP experience preferable;
• Understanding of continuous improvement and best practice;
• Proven Finance/Accounting background or experience;
• Awareness & respect of tax legislation.

The company offers:
• Social benefits package – Food vouchers, Premium health insurance, Life insurance, Employee Assistance Program, Premium subscription to the Calm wellness app;
• Hybrid mode;
• Work-life balance;
• 25 days paid vacation;
• Employees are empowered to begin their weekend on a Friday lunchtime (4.5 days work week);
• Flexible working and home office […]

Requirements:

– Excellent command of written English (C1-C2 level)
– Very good command of any of the following: Arabic, Portuguese or Spanish language (B2 or more)
– Curious about tech trends in content and data management
– Attention to detail and respect of deadlines
– Interested in developing or has previous experience as a professional in the constantly growing industry of R&C information services
– Looking for a place to learn and grow
– Knowledge of any other language would be considered an advantage

Even if you don’t have previous experience, the company provides guidance and extensive training, so that you can easily adapt and start your career growth with us.

Main responsibilities:

– Perform extensive research of companies and individuals according to specific criteria
– Analyze and filter the relevant information
– Write reports / summaries in English containing the selected information
– Develop as a professional in the field of R&C information services

What you get in return:

Career:

– Competitive salary and bonus scheme according to performance
– Award winning training team to support your start and growth with us
– A career path that depends on your results and interests
– Exciting work environment within a young and energetic team
– Knowledge and practical experience in the constantly growing industry of media information services
– Working with international clients and projects
– Challenging project with direct impact on final outcome
– Working side by side with top professionals from the industry

Culture:

– A non-corporate atmosphere with flexible processes and agile mindset
– Fully remote or hybrid work mode depending on the candidate`s preferances
– Opportunity for a flexible start of the day 
– Regular team building and other events
– Volunteering initiatives
– Modern office facilities in 4 cities – Sofia, Plovdiv, Burgas, Veliko Tarnovo
– Centrally located Sofia office with breathtaking rooftop terrace
– Happy team – corporate discounts platform
– Bring a friend referral program

Care:

– Additional health insurance (for employees located in Bulgaria)
– Multisport card (for employees located in Bulgaria)
– Company sponsored sports initiatives
 

Your Role:

• Provide technical support service for B2B and internal customers via all communication channels: phone, e-mail, IM, ticketing system

• Investigate technical problems and their root cause

• Monitor infrastructure and services

• Provide respond to any alert or requests according to the SLA

• Communicate with R&D team and 3rd parties

• Provide regular reports

Qualifications & Competences:

• Experience in basic Linux command line interface and utilities

• Understanding of TCP/IP network stack and main protocols

• Good knowledge of SQL

• Basic scripting skills (bash, awk, sed)

• Familiar with Cloud services (AWS preferably)

• Experience in work with web applications, monitoring systems, LAMP stack, DNS, mail servers, CDN

• Understanding of SDLC, CI/CD

• Intermediate English (speaking/writing)

• Ability to prioritize and switch between tasks

• Be able to work in shifts

• Self-learning, responsible, communicative, accurate

Considered as a plus:

• Linux administration

• AWS administration

• Monitoring systems configuration (Grafana, Prometheus, Nagios)

• Experience with relational databases (PostgreSQL, MySQL, MS SQL)

• Experience with Atlassian stack (Jira, Confluence, BitBucket, Bamboo)

Perks We Offer:

• Competitive remuneration package

• Annual bonuses

• Hybrid way of work – home and/or office

• Additional health insurance for you and your little ones including dental care

• Multisport cards

• 20 days paid leave

• 1 extra day annual paid leave for your birthday

• 250 BGN additional social package for food and transportation

• Free beverages, healthy snacks and fresh fruits when/if working in the office

• Amazing office premises with lounge areas, game area and a well-equipped kitchen

• Last but not least – an amazing multinational team to learn from and grow with!

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

We are looking for Data Visualization Analyst!

Main responsibilities:

Design and develop reporting and insight solutions and data visualizations based on client requirements, with emphasis on Power BI;
Integrate various datasets and build data models for visualization in Power BI or using data gateways;
Provide reports to business users as well as adjusting existing reports;
Shape specifications for the design and build of dashboards, including feasibility assessments and build time estimates;
Contribute to and disseminate standards, templates and best practice for Data Visualization.

Requirements:

Experience with Python, SQL Server Management Studio (SSMS), Azure Synapse (nice to have), PowerBI, Power Query;
Experience in data visualization and report development techniques such as Tableau, PowerPoint, E-tabs will be considered as an advantage;
Experience with SPSS;
Experience in communicating with other business stakeholder to gather functional and non-functional requirements;
Experience in data duplication, data analysis, data standardization, data normalization and data quality checks are essential;
Experience in exploring the relationships between database objects and the ability to foresee learning that can arise from said relationships;
Should have to automate data quality checks or repetitive local tasks.

We offer:

Competitive salary;
Career development;
Food vouchers;
Additional health insurance;
Multi sport card;

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033/20.04.2016 for Human Resources Services

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement, and consulting services worldwide.

For one of our clients – reputable organization with an extensive retail and wholesale distribution business – is now embarking on further regional growth of their brands, we are looking for a qualified and experienced professional to oversee all retail expansion operations and to take the challenging position of:

RETAIL EXPANSION MANAGER

Job description:

The job role of Retail Expansion Manager is to lead the function of the company’s branch expansion plan.  The function summary refers to the execution of the expansion plan starting from identifying potential locations up to the preparation of the new branch to kick start the operation

Responsibilities:

Identifying potential locations for expansion following the company’s expansion strategy
Carrying out a detailed feasibility study on chosen locations
Negotiation with the landlords and finalization of related documents e.g. Heads of Terms, Lease, etc.
Coordination of the fit-out works with contractors
Liaising with various authorities to receive necessary approvals
Preparation of a market strategy with the Executive team on new country development programs
Perform competitor analysis, new retail site locations negotiations
Coordinating with various HQ departments in preparation of the new branch setup
Regular local travel

The ideal candidate will possess below qualifications and experience:

Bachelor’s degree – preferably in Economics, Finance or Trade
Experience in a retail chain operation with a branch network. Ideally you will have worked for large, structured retail companies
Retail experience from fashion, jewellery, cosmetics, or department stores background is preferred.
Proven experience in developing new retail markets, including new business development, new brand development etc.
Strong analytical skills
Very good communication skills and great sense for sales
Experience in budget preparation, good computer skills in Excel
Very good English language level
Ability to travel

Company offers:

An interesting and secure job in an international fast-growing company.
Attractive remuneration package
Challenging and progressive work environment for your personal and professional development
Involvement in interesting and challenging projects