Non-Voice Technical Support Level 2 with English
Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.
Manpower Bulgaria is looking for technical support/customer care agents for one of our international partners. If you consider yourself a suitable and ambitious candidate join now their team.
NON-Voice Technical Support level 2 with English
Responsibilities:
– Communicate with customers using email and chat;
– Provide online assistance for products, websites, etc;
– Answer customer queries in a timely and professional manner;
– Collaborate closely with other team members and colleagues;
– Take part in additional activities you would find interesting for you;
– Guide customers in finding the best solution for them.
Your profile:
– Has excellent command of spoken and written English;
– Previous experience in a ctechnical support role (1 year+)
– Can adapt quickly to changes in products, processes, and technology;
– Has proven track record of excellent attendance and time-keeping;
– Has good computer literacy
– Soft Skills, such as
The Company Offers:
– Excellent Salary;
– To participate in company initiatives;
– Opportunities for a long-term professional career;
– Hybrid mode available after the 3rd month (on schedule);
– Bonus Scheme;
– Food vouchers;
– Transportation card;
– Additional Health Insurance;
If you recognize yourself, apply for this position by sending your detailed CV!
Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.
Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.