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NON- Voice Customer Support with Italian/German


NON- Voice Customer Support with Italian/German

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners – an international outsourcing company, for an ambitious candidate to join their customer support department.

NON- Voice Customer Support with Italian/German

What you’ll be doing:

  • Communicating with customers through email and live chat;
  • Keeping up to date with our products and promotions;
  • Collaborating closely with colleague across the entire international business;
  • Delivering a first class service to our customers in line with departmental KPI’s;
  • Finding out why this is such a great sector to work in;
  • Finding out why this is an amazing business to work with;
  • And most important, being part of an awesome team.

What you’ll bring to the table:

  • Fluent written and spoken Italian language skills;
  • Good English language skills;
  • Strong computing skills, especially in web-based applications;
  • Analytical and problem solving skills – attention to detail is key;
  • Ability to handle challenging situations;
  • Availability and flexibility to work on shifts;
  • Capable of prioritising and multitasking workloads.

The company offers:

  • Competitive salary package;
  • Working on shifts:
  • 9:00-17:30;
  • 12:00-20:30; 16:30-1:00;
  • 1:00-9:00;
  • Monthly performance-based bonuses;
  • Transport allowance for late and night shifts;
  • Food vouchers;
  • Career development/advancement orientated;
  • 20 days annual leave;
  • Health Insurance from day one;
  • Free snacks and beverages in the office and Happy Hour on Fridays;
  • Discount on Multisport cards;
  • Friendly work environment with positive teammates;
  • Team-building activities;
  • Great office locations.

We are looking forward to receiving your application! JOIN NOW!!!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service




СПЕЦИАЛИСТ ПРОДАЖБИ


СПЕЦИАЛИСТ ПРОДАЖБИ
Менпауър – Твоят партньор за успешна кариера !

За наш партньор лидер в производвствената дейност, търсим идеалният кандидат за позиция:
 

СПЕЦИАЛИСТ ПРОДАЖБИ

Компанията предлага:

  • Работа в стабилна и развиваща се международна компания;
  • Сигурност и дългосрочност в трудовите отношения;
  • Добро възнаграждение и допълнителни придобивки;
  • Интересна и динамична работа в успешна производствена компания;
  • Работно място – София, р-н Искър, в близост до метростанция

Твоите задължения:

  • Подпомагане дейността на „Търговски отдел“;
  • Водене на кореспонденция с клиенти по имейл и телефон (на български и на английски език);
  • Изготвяне на фактури на български и чуждестранни клиенти;
  • Проследяване на складовата наличност чрез специализиран софтуер;
  • Приемане и организиране изпълнението на поръчки за производство;
  • Организиране на административната дейност в Търговски отдел.

Изисквания към теб:

  • Средно/ Висше образование;
  • Владеене на английски език – писмено и говоримо – В2 ниво;
  • Компютърни умения (Microsoft Office);
  • Отлични комуникативни умения;
  • Умение и желание за работа в екип.

Не се колебай!
Очакваме те – можеш да станеш част от невероятен екип.




Customer Support Representative with English – IT sector


Customer Support Representative with English – IT sector

Responsibilities:

  • Taking inbound calls from prospective customers – ВtoВ and BtoC;
  • Providing the highest level of customer service;
  • Prepares and sends offers;
  • Process, manage, and record sales and payments;
  • Handling customer inquiries professionally;
  • Send contract renewals
  • Assist with ad hoc queries as necessary;

Requirements:

  • Working level of English;
  • Education in IT or Engineering focus would be an advantage;
  • Highly organized, able to follow deadlines and multitask;
  • Knowledge of the IT sector and interest in cybersecurity
  • A collaborative person, able to work across the team;
  • Problem-solving skills and willingness to learn;
  • Working knowledge of Microsoft Office and a good level of IT skills;

The company offers:

  • Excellent monthly salary;
  • Become part of an IT company;
  • Home office;
  • Good social package;
  • Opportunity for career development in sales, marketing, and cybersecurity;
  • Work in a young and positive team;

Apply now and find the best place for your career growth!

Only shortlisted candidates will be contacted. Confidentiality is guaranteed!




CRM Marketing Specialist


Is your passion shaping and enhancing CRM systems to drive marketing success? We're on the hunt for a skilled CRM Marketing Specialist to join the team of our client, a Danish property developer with local knowledge in Bulgaria. 
 
This role is ideal for a professional who has a knack for managing and analyzing customer data, segmenting audiences, and deploying targeted marketing campaigns. 

What You'll Do?

  • CRM System Architecture: Design, maintain, and elevate the CRM systems housed in Active Campaign and Pipedrive.
  • Lead Management: Analyze and segment an extensive database of leads to identify the most valuable ones. Your insights will guide the targeting of the right leads with precision.
  • Email Marketing: Tailoring email and phone marketing strategies to match the unique interests of each lead.
  • Strategic Campaign Creation: If you have a flair for crafting compelling campaigns on social media, you'll find plenty of opportunities to shine here.
  • Analysis: Dive into the data, extract key insights, and steer the marketing efforts 

What Are We Looking For?

  • Proficiency in Active Campaign or similar platforms (Mailchimp, Marketo, Salesforce, etc.).
  • Experience with Pipedrive or similar CRM platforms.
  • We value experience in email marketing or customer support, highlighting your customer engagement skills.
  • Ability to craft compelling marketing emails and simple visual ads.
  • Familiarity with managing social media platforms.
  • Excellent English skills

Why Join Our Client's Team?

  • Enjoy Competitive Remuneration: Not only will you be a part of an amazing team, but you'll also enjoy a competitive salary that acknowledges your valuable contribution.
  • Cultivate Your Skills: A culture that values creativity, collaboration, and continuous learning.
  • Great Location: Their office is convenient to get to and surrounded by great transport links. 

Join us on this exciting journey and be a key player in shaping our client's digital marketing future!

Only short-listed candidates will be contacted. Confidentiality is guaranteed!

Manpower Bulgaria has License № 2033/20.04.2016 for providing human resources services.




Онлайн Крупие (4/8 часа) – БЕЗ ОПИТ


Търсиш старт на кариерата си, но не знаеш от къде да започнеш?

Търсиш възможност за гъвкаво работно време?

Ако отговорът е ДА, то ние имаме точното предложение за ТЕБ!

Стани част от вълнуващия свят на игралната индустрия! Опит не ти е нужен, а само позитивно отношение и желание за придобиване на нови уменя. 

Компанията предлага на ТЕБ:

  • Отлично възнаграждение и бонус – 1800 лв. чисто възнаграждение, което може да стигне до 2200лв. чисто при взет 100% бонус;
  • Допълнителна здравна осигуровка с дентално покритие;
  • Карта за градски транспорт;
  • Карта MultiSport, покрита от компанията;
  • Възможност за работа на 4/8-часови смени (24/7);
  • Професионален курс по Английски език през 3те месеца на обучение;
  • Възможност за кариерно израстване в голяма международна компания;
  • Удобна локация.

ТВОИТЕ задължения са:

  • Поддържане на позитивна комуникация с онлайн играчите;
  • Представяне на всички онлайн игри спрямо изискванията и нормативните правила;
  • Изява на увереност и професионализъм по време на онлайн презентирането.

В ТЕБ ще търсим:

  • Нюх за забавление и ангажиращ подход към хората;
  • Отлични комуникативни умения и позитивно и приятелско поведение;
  • Гъвкавост за работа в динамична среда;
  • Добро владеене на английски и/или турски език;
  • Бърза адаптивност към технически процеси;
  • Желание за растеж и придобиване на нови умения;

Ако все още отговорът е ДА, то ще очакваме да ни изпратиш своето СВ. Не изпускай тази вълнуваща възможност!

Ще се свържем само с предварително одобрените по документи кандидати.

Менпауър България има лицензен номер № 2033/20.04.2016 за предоставяне на услуги в областта на Човешките Ресурси.




Customer support representative with German- Late shifts- No experience


Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Manpower Bulgaria is looking for one of its  partners –for an ambitious candidate to join their Team! 

Customer support representative with German- Late shifts- No experience 

Your Typical Day:

  • Provide high-touch customer care to business travelers;
  • Offer solutions for flight, hotel, train travel, and other travel-related needs;
  • Assist clients both before and during their business trips.

What You Need:

  • Strong phone and verbal communication skills, coupled with active listening;
  • Fluency in German (written and verbal);
  • Working proficiency in English;
  • Preferred: Work experience in travel, airline, hospitality, or a related industry;
  • Preferred: Previous experience in a customer experience center;
  • Good typing and computer skills, including proficiency in MS Office applications;
  • Organized with excellent decision-making and analytical skills;
  • Team player with a positive attitude;
  • High school education.

The company offers:

  • Competitive salary;
  • Working on shifts:
  1. Late shift schedule- Monday-Sunday-15:00-24:00 
  2. Night shift schedule- Monday-Sunday- 24:00-8:00
  • Advanced training to enhance your skills in Travel GDS Systems (e.g., Amadeus, Galileo, Sabre);
  • A vibrant, modern, and engaging work environment with top-notch facilities;
  • Comprehensive medical plan fully covered by the company;
  • Transportation allowance and life insurance;
  • Diverse career development opportunities;
  • Annual reward and recognition events;
  • Holiday pay.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.




Researcher with Portuguese/German/Arabic/Chinese/Russian/Romanian/Persian + English-Fully Remote


Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Manpower Bulgaria is looking for researchers for one of our international partners. If you consider yourself a suitable and ambitious candidate join now their team.

Requirements:

– Excellent command of written English (C1-C2 level)
– Very good command of any of the following: Portuguese, German, Arabic, Chinese, Russian, Romania оr Persian language (B2 or more)
– Curious about tech trends in content and data management
– Attention to detail and respect of deadlines
– Interested in developing or has previous experience as a professional in the constantly growing industry of R&C information services
– Looking for a place to learn and grow
– Knowledge of any other language would be considered an advantage

Even if you don’t have previous experience, the company provides guidance and extensive training, so that you can easily adapt and start your career growth with us.

Main responsibilities:

– Perform extensive research of companies and individuals according to specific criteria
– Analyze and filter the relevant information
– Write reports / summaries in English containing the selected information
– Develop as a professional in the field of R&C information services

What you get in return:

Career:

– Competitive salary and bonus scheme according to performance
– Award winning training team to support your start and growth with us
– A career path that depends on your results and interests
– Exciting work environment within a young and energetic team
– Knowledge and practical experience in the constantly growing industry of media information services
– Working with international clients and projects
– Challenging project with direct impact on final outcome
– Working side by side with top professionals from the industry

Culture:

– A non-corporate atmosphere with flexible processes and agile mindset
– Fully remote or hybrid work mode depending on the candidate`s preferances
– Opportunity for a flexible start of the day 
– Regular team building and other events
– Volunteering initiatives
– Modern office facilities in 4 cities – Sofia, Plovdiv, Burgas, Veliko Tarnovo
– Centrally located Sofia office with breathtaking rooftop terrace
– Happy team – corporate discounts platform
– Bring a friend referral program

Care:

– Additional health insurance (for employees located in Bulgaria)
– Multisport card (for employees located in Bulgaria)
– Company sponsored sports initiatives

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.




Client Advisor with German- Voice/ Chat Communication


Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners, for an ambitious candidate to join their Customer Support department!

The position is office-based in Sofia and Varna,  and a relocation package is available.

Client Advisor with German- Voice/ Chat Communication 

Your Daily Responsibilities:

  • Be readily available to assist our clients and consistently uphold the company's core values.
  • Professionally handle inbound calls from customers/clients while maintaining agreed-upon service standards, ensuring the highest level of service, and adhering to established policies and procedures.
  • Upsale/cross-sale of a variety of products that goes directly into your payslip;
  • Respond to written inquiries received through online channels, including email, and live chat, in accordance with predefined service levels, policies, and procedures, while maintaining impeccable German grammar.

Your Qualifications:

  • Fluent in German (B2-C1) with great verbal and written communication skills.
  • Customer-centric mindset with a passion for problem-solving and delivering exceptional customer service.
  • Self-assured, self-motivated, and disciplined, demonstrating the ability to work independently.
  • Proficiency in using various computer tools to multitask and assist clients via phone and non-voice channels.
  • Strong team player with a positive and can-do attitude.
  • Flexibility in managing tasks and workloads.

What We Offer:

  • 21 days of paid holiday;
  • Unlimited and attractive bonuses based on performance and sales achievements;
  • Food vouchers;
  • Multisport discounts;
  • Additional health insurance;
  • Relocation package available for everyone outside Sofia;
  • Flexible working hours, including 6 and 8-hour shifts each month;
  • Vouchers for internet and technology expenses when working from home.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.




Продавач-Консултант в магазин за дрехи


Силно мотивирани ли сте и искате да получите толкова много от кариерата си, колкото влагате? Ако търсите позиция, в която ще имате възможност да се развивате, да напредвате и да бъдете възнаградени, тогава това може да бъде перфектен ход в кариерата за Вас !

В ManpowerGroup вярваме, че всичко е свързано с Вас и без значение каква е текущата Ви работа, бихте могли да имате стремежа, страстта да учите, адаптивността и устойчивостта, за да станете успешен във една от най-големите индустрии в света.

Задълженията Ви ще включват:

  • Директно обслужване на клиенти;
  • Поддържане на висок стандарт при обслужване на клиенти;
  • Продажби и грижа за лоялността на нашите клиенти;
  • Също така ще участвате в поддържането на реда и организацията в магазина, както и в проверката и попълването на складовите наличности.

Вие притежавате:

  • Опит на подобна позиция- предимство;
  • Вие сте екипен играч;
  • Умеете да споделяте отговорности;
  • Имате влечение към модата;
  • Вие сте общителен човек и имате отлични комуникативни умения.

Условията, които предлагаме:

  • Добри локации-  The mall, Ring mall, Serdika, Paradise and Mladost 4;
  • Работно време на смени;
  • Добро стартово възнаграждение;
  • Бонус система;
  • Допълнително здравно осигуряване;
  • Multisport карта;

Така, че ако искате да изградите бъдещето си, нека ManpowerGroup помогне да Ви доведе там, където искате да бъдете.

Менпауър България има лицензен номер № 2033/20.04.2016 за предоставяне на услуги в областта на Човешките Ресурси.




Customer support representative with German- Late shifts- No experience


Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Manpower Bulgaria is looking for one of its  partners –for an ambitious candidate to join their Team! 

                     Customer support representative with German- Late shifts- No experience 

Your Typical Day:

  • Provide high-touch customer care to business travelers;
  • Offer solutions for flight, hotel, train travel, and other travel-related needs;
  • Assist clients both before and during their business trips.

What You Need:

  • Strong phone and verbal communication skills, coupled with active listening;
  • Fluency in German (written and verbal);
  • Working proficiency in English;
  • Preferred: Work experience in travel, airline, hospitality, or a related industry;
  • Preferred: Previous experience in a customer experience center;
  • Good typing and computer skills, including proficiency in MS Office applications;
  • Organized with excellent decision-making and analytical skills;
  • Team player with a positive attitude;
  • High school education.

The company offers:

  • Competitive salary;
  • Working on shifts:
  1. Late shift schdeule- Monday-Friday-15:00-00:00 + Weekend shifts- 8:00-0:00
  2. Night shift schedule- Monday-Sunday- 00:00-8:00
  • Advanced training to enhance your skills in Travel GDS Systems (e.g., Amadeus, Galileo, Sabre);
  • A vibrant, modern, and engaging work environment with top-notch facilities;
  • Comprehensive medical plan fully covered by the company;
  • Transportation allowance and life insurance;
  • Diverse career development opportunities;
  • Annual reward and recognition events;
  • Holiday pay.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.


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