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Head Of Operations

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement, and consulting services worldwide.

We are seeking for a motivated expert with management experience to join the team of our partner, a successful Bulgarian company, focused on growing sustainability solutions business with commercial activities Bulgaria and abroad, as an:

Head Of Operations

Role mission:
The role is strategic and should develop and implement performance goals and long-term operational plans for the production operations of the company.

Focused on:

Increasing operations capacity and volumes in current facilities
Maximizing efficiency and productivity and reducing operations costs
Managing the overall process of preparing and scaling operations abroad
Integrating a continuous improvement model through lean management, optimizations, and technological development
Ensuring consistent and reliable quality management
Developing a strong middle management in all operations

The essential duties and responsibilities for the role include:

Developing, implementing, and monitoring day-to-day operational systems and processes, its improvement, warehouse, and facility management, to provide visibility into the goals, progress, and obstacles of key initiatives.
Drawing on relationships with subordinate department managers, internal clients, external partners, and vendors to make decisions regarding operational activity and strategic goals.
Devising strategies for ensuring the growth of new operations and expansion programs enterprise-wide, and implementing process improvements to maximize output and minimize costs.
Recognizing and actively seeking ways to improve operational delivery to address business, organizational and technical issues, specifically focusing on scaling the operations abroad. 
Influencing senior level and scaling project teams through change management initiatives
Designing new processes to improve quality or increase productivity and profitability. 
Planning, monitoring, and analyzing key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
Reporting on operational performance and suggesting improvements
Adhering to the company’s policies and standards and ensuring that laws and regulations are being followed on current or new markets. 
Working closely with other heads of units to improve organizational efficiency.
Mentoring and leading the team with integrity to establish and maintain a trusting, inclusive, and productive environment.

Know-how areas:

Proven experience and deep knowledge in strategic production/operations management, ideally in an international environment
Knowledge of operations performance evaluation and budgeting concepts
Experience in reporting on key production metrics
Understanding of quality standards and […]



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