CSR with ENGLISH – NEW SSC CENTRE
Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers.
We are looking for entire new Shared Service Centre for an ambitious candidate to join their customer support team.
CSR with ENGLISH – NEW SSC CENTRE
WHAT WE OFFER:
- Excellent salary;
- Multisport card or Cool Fit card;
- Additional health insurance;
- Trainings;
- Working on flexible shifts (24/7).
REQUIREMENTS:
- High proficiency in English- C1;
- Hands-on experience in using a variety of communication channels such as phone, email, live chat, Facebook etc.;
- Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively;
- Attention to detail. You are a self-motivated and independent fast learner.
RESPONSIBILITIES:
- Handle requests from customers, as well as internal departments & other stakeholders;
- Handle customer's initial verification by considering, requesting and processing verification documents;
- Cooperate with internal counterparts to ensure timely resolution of customers’ requests and problems;
- Provide support to management and take ownership to drive process and service enhancement.
Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.
Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service