Manpower Bulgaria is looking for technical support/customer care agents for one of our international partners. If you consider yourself a suitable and ambitious candidate join now their team.

Technical support with Dutch+ English- FULLY REMOTE

Responsibilities:

– Communicate with customers using email and phone;

– Provide online assistance for products, websites, etc;

– Answer customer queries in a timely and professional manner;

– Collaborate closely with other team members and colleagues;

– Take part in additional activities you would find interesting for you;

– Guide customers in finding the best solution for them.

Your profile:

– Has excellent command of spoken and written Dutch;

– Very good command of English;

– Previous experience in a customer-facing role is a plus;

– Can adapt quickly to changes in products, processes, and technology;

– Has proven track record of excellent attendance and time-keeping;

– Has good computer literacy.

The Company Offers:

– Excellent Salary;

– To participate in company initiatives;

– Opportunities for a long-term professional career;

– Fully remote;

– Entitlement to company internal training.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

CLIENT RELATIONS SPECIALIST WITH GERMAN

Manpower Bulgaria is looking for a CLIENT RELATIONS SPECIALIST WITH GERMAN to join a great team in ths field! 

                           CLIENT RELATIONS SPECIALIST WITH GERMAN

The company offers:

Competitive salary;
Bonuses; 
Working on shifts:

Day shift schedule – Monday-Friday-9:00-18:00/ 10:00-19:00/ 11:00-20:00;
Night shift schedule- Monday-Sunday- 15:00-24:00;

Comprehensive medical plan fully covered by the company;
Transportation allowance and life insurance;
Holiday pay.

What You Need:

Fluency in German-C1(written and verbal);
Working proficiency in English-B2;
Good typing and computer skills, including proficiency in MS Office applications;
Organized with excellent decision-making and analytical skills;

Your typical day:

Provide high-touch customer care to business travelers;
Offer solutions for flight, hotel, train travel, and other travel-related needs;
Assist clients both before and during their business trips.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Non-voice Support / Moderation with Dutch or Czech
We are seeking a professional with fluency in Dutch or Czech for one of our partners. A dynamic and innovative BPO company dedicated to providing exceptional services globally. 

Key Responsibilities:

Moderate user-generated content in accordance with company guidelines and policies.
Provide timely and accurate responses to user inquiries and issues via written communication (email or chat).
Maintain a high standard of quality and professionalism in all interactions with users.
Collaborate with internal teams to escalate and resolve complex user issues.
Assist in the development and improvement of moderation processes and guidelines.
Contribute to a positive team environment by sharing insights and best practices.

Requirements:

Fluency in Dutch or Czech (both written and verbal) is essential.
Excellent written communication skills with a keen eye for detail.
Strong problem-solving abilities and the capacity to handle sensitive or challenging situations diplomatically.
Ability to multitask and prioritize tasks in a fast-paced environment.
Previous experience in customer support, moderation, or a related field is advantageous.
Familiarity with online platforms and social media is a plus.
Flexibility to work in shifts, including weekends or evenings if necessary.

Benefits:

Competitive salary;
Additional health insurance;
Multisport;
Food vouchers;
Reimbursement allowance;
Career development opportunities;
Extensive training programs;
Access to top-notch technologies and best practices;
Excellent working environment;
Company events.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service;

Client Advisor Expert with German/ Dutch / Swiss German and English

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one its international partners, for an ambitious candidate to join their Customer Support department!

Client Advisor Expert with German/ Dutch / Swiss German and English

Your typical day will include:
Be available when our clients require assistance; always reflect and uphold the company’s values;
Fluently answer inbound calls from customers/clients while adhering to agreed-upon service levels and offering the greatest degree of service possible while adhering to agreed-upon policy and procedure;
Help customers with orders and payments;

Your profile:
Fluency in German (C1-C2) and excellent verbal and written communication abilities;
Customer-centric — thrives on assisting and solving problems for customers;
Self-assured, self-motivated, and disciplined, with a desire to work independently;
Computer savvy, with the ability to multitask using a number of tools meant to assist you with clients over the phone or through non-voice means;
Excellent team player with a can-do attitude and an optimistic outlook;
Tasks and workloads are handled in a flexible manner;

The company offers:
Standard working hours, standard working hours;
50 leva social expenses;
Multisport card;
Additional health insurance up yo 6000 leva per year;
You can work from the office / hybrid / remote.

The training is 2 weeks and requires you to be at the office in Sofia, accomodation will be paid by the company.

If you feel the challenge, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, colour, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Силно мотивирани ли сте и искате да получите толкова много от кариерата си, колкото влагате? Ако търсите позиция, в която ще имате възможност да се развивате, да напредвате и да бъдете възнаградени, тогава това може да бъде перфектен ход в кариерата за Вас !

В ManpowerGroup вярваме, че всичко е свързано с Вас и без значение каква е текущата Ви работа, бихте могли да имате стремежа, страстта да учите, адаптивността и устойчивостта, за да станете успешен във една от най-големите индустрии в света.

Телесейлс експерт – 6/8 часа

Задълженията Ви ще включват:

• Контакт основно с вече съществуващи клиенти на дружеството по телефон с цел продажба;
• Изготвяне и изпращане на оферти към клиенти на компанията;
• Приемане на поръчки по телефон или имейл;
• Консултиране на настоящи клиенти и отговаряне на клиентски запитвания;
Съдействие на съществуващите клиенти и търговските представители на терен;

 Вие притежавате:

• Завършено средно или висше образование;
• Отлична езикова култура;
• Много добри компютърни умения;
• Инициативност, комуникативност и много добра търговска ориентация;
• Позитивна нагласа и стремеж към професионално развитие;
• Умения за работа в екип;
• Предишен опит в продажби по телефон и/или обслужване на клиенти ще се счита за предимство;

 Условията, които предлагаме:

• Трудов договор с конкуретно възнагражение;
• Социални придобивки като служител на компанията;
• Детайлно търговско и продуктово обучение;
• Модерна и приятелска работна среда;
• Възможност за работа в динамичен, разрастващ се екип;
• Реален шанс за професионално израстване и изграждане на кариера в голяма международна компания с утвърдени корпоративни стандарти;

Допълнителни детайли за позицията:
Работа от офис;
Шест- или осемчасови работни дни;
Допълнително здравно осигуряване;
Multisport карта;
Бонусна система.

Така, че ако искате да изградите бъдещето си, нека ManpowerGroup помогне да Ви доведе там, където искате да бъдете.

Менпауър България има лицензен номер № 2033/20.04.2016 за предоставяне на услуги в областта на Човешките Ресурси.

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners, for an ambitious candidate to join their Customer Support department!

Customer Support Representative with German – Full and Part-time

Your typical day will include:

Be available when our clients require assistance; always reflect and uphold the company’s values;
Fluently answer inbound calls from customers/clients while adhering to agreed-upon service levels and offering the greatest degree of service possible while adhering to agreed-upon policy and procedure;
Respond to written messages received through online channels such as email, live chat, and social media in accordance with agreed-upon service levels, policy, and procedure, and with the greatest level of German grammar possible.

Your profile:

Fluency in German (B2/C1) and excellent verbal and written communication abilities;
Customer-centric — thrives on assisting and solving problems for customers;
Self-assured, self-motivated, and disciplined, with a desire to work independently;
Computer savvy, with the ability to multitask using a number of tools meant to assist you with clients over the phone or through non-voice means;
Excellent team player with a can-do attitude and an optimistic outlook;
Tasks and workloads are handled in a flexible manner;

The company offers:

21 days paid holiday;
Unlimited bonus based on performance and sales elements;
Food vouchers;
Multisport discount;
Additional health insurance;
Flexible working hours – 4, 6 and 8 hours available each month;
Home office option for the top agents after the 6th month;
Voucher for internet and techs when working from home. 

The training is 1 month long and requires you to be at the office 09:00 to 17:00, Mon-Fri.

If you feel the challenge, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, colour, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.