Event Customer Support Specialist
Manpower provides a range of staffing solutions, engagement and consulting services World Wide.
Event Customer Support Specialist
Job Description: As an Event Customer Support Specialist, you will play a pivotal role in ensuring the seamless execution of international events, managing registration desks, and providing onsite customer service. Your responsibilities will include accurately processing registrations, coordinating with internal teams to set up events on CRM and CVENT platforms, and supporting delegates throughout the booking process.
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Company Benefits:
- Food vouchers;
- Premium health insurance;
- Life insurance;
- Employee Assistance Program;
- Hybrid mode – 3 days at the office, 2 at home;
- Work-life balance – 25 days paid vacation;
- Flexible working and home office available;
- Additional training and unlimited access to online educational training courses via LinkedIn Learning;
- Work environment – excellent work conditions with a friendly environment at an international company.
Key Responsibilities:
- Traveling to international events to oversee registration desks and onsite customer service.
- Processing registrations accurately and efficiently using in-house systems.
- Collaborating with the wider team to set up events on CRM and CVENT platforms.
- Managing end-to-end customer service per event, including debt management and payment tracking.
Qualifications:
- Proficiency in English
- Previous experience in customer service or customer-facing administrative roles.
- Ability to work independently and under pressure, meeting strict deadlines with minimal supervision.
- Strong numerical skills, including invoicing, budget management, and credit control.
- Proficiency in processing large amounts of data accurately and efficiently.
If you recognize yourself, apply for this position by sending your detailed CV!
Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.