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General hotel manager

Manpower presents to you the excellent opportunity to become part of the successful team of a 4-star hotel in the position of General hotel manager.

The General Hotel Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, financial performance, sales, and revenue generation. General Manager verifies the implementation of service strategy and initiatives to meet or exceed guest expectations and increase profit and market share. In addition, he/she will hold the property leadership team accountable for strategy execution and guides their individual professional development. 

Essential functions and duties:

* Coordinates and oversees all hotel operations, ensuring quality service within the established business plan and budget. 
* Ensures maintenance issues and addresses on time.
* Analyzes financial information; plans and facilitates purchases.
* Makes a business plan aligned with forecasted sales and costs, including guidance to department heads.
* Lead the executive team utilizing a participative style and effectively communicating with each member, coordinate the operation of each leader’s department and special projects, and assist in identifying problems and offering solutions.
* Guide and motivate hotel leaders in dealing with the hotel’s problems and opportunities to serve the financial interests of the property best.
* Assure that all hotel policies and procedures are fully implemented throughout the hotel.
* Represents the organization of meetings, public hearings, and forums. Participates in negotiations with tour operators;
* Concludes contracts and signs all administrative management documents;
* Develops and maintains a marketing strategy to promote the hotel and services;
* Regularly review Rooms, Food & Beverage, and Sales & Marketing department results to identify opportunities and efficiencies and maximize revenue.

Required Knowledge Skills & Abilities:

* Proven professional experience in relevant managerial role;
* Extensive knowledge of the hotel and hospitality industry
* University degree 
* Fluency in English; Knowledge in German is an advantage;
* Excellent communication, negotiation, and presentation skills;
* Strong leadership and people management skills.

All applications will be treated strictly confidentially. Only shortlist candidate will be contacted!


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