Manpower presents to you the excellent opportunity to become part of the successful team of a 4-star hotel in the position of General hotel manager.

The General Hotel Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, financial performance, sales, and revenue generation. General Manager verifies the implementation of service strategy and initiatives to meet or exceed guest expectations and increase profit and market share. In addition, he/she will hold the property leadership team accountable for strategy execution and guides their individual professional development. 

Essential functions and duties:

* Coordinates and oversees all hotel operations, ensuring quality service within the established business plan and budget. 
* Ensures maintenance issues and addresses on time.
* Analyzes financial information; plans and facilitates purchases.
* Makes a business plan aligned with forecasted sales and costs, including guidance to department heads.
* Lead the executive team utilizing a participative style and effectively communicating with each member, coordinate the operation of each leader’s department and special projects, and assist in identifying problems and offering solutions.
* Guide and motivate hotel leaders in dealing with the hotel’s problems and opportunities to serve the financial interests of the property best.
* Assure that all hotel policies and procedures are fully implemented throughout the hotel.
* Represents the organization of meetings, public hearings, and forums. Participates in negotiations with tour operators;
* Concludes contracts and signs all administrative management documents;
* Develops and maintains a marketing strategy to promote the hotel and services;
* Regularly review Rooms, Food & Beverage, and Sales & Marketing department results to identify opportunities and efficiencies and maximize revenue.

Required Knowledge Skills & Abilities:

* Proven professional experience in relevant managerial role;
* Extensive knowledge of the hotel and hospitality industry
* University degree 
* Fluency in English; Knowledge in German is an advantage;
* Excellent communication, negotiation, and presentation skills;
* Strong leadership and people management skills.

All applications will be treated strictly confidentially. Only shortlist candidate will be contacted!

Requirements:

– Excellent command of written English (C1-C2 level)
– Very good command of any of the following: Arabic, Portuguese or Spanish language (B2 or more)
– Curious about tech trends in content and data management
– Attention to detail and respect of deadlines
– Interested in developing or has previous experience as a professional in the constantly growing industry of R&C information services
– Looking for a place to learn and grow
– Knowledge of any other language would be considered an advantage

Even if you don’t have previous experience, the company provides guidance and extensive training, so that you can easily adapt and start your career growth with us.

Main responsibilities:

– Perform extensive research of companies and individuals according to specific criteria
– Analyze and filter the relevant information
– Write reports / summaries in English containing the selected information
– Develop as a professional in the field of R&C information services

What you get in return:

Career:

– Competitive salary and bonus scheme according to performance
– Award winning training team to support your start and growth with us
– A career path that depends on your results and interests
– Exciting work environment within a young and energetic team
– Knowledge and practical experience in the constantly growing industry of media information services
– Working with international clients and projects
– Challenging project with direct impact on final outcome
– Working side by side with top professionals from the industry

Culture:

– A non-corporate atmosphere with flexible processes and agile mindset
– Fully remote or hybrid work mode depending on the candidate`s preferances
– Opportunity for a flexible start of the day 
– Regular team building and other events
– Volunteering initiatives
– Modern office facilities in 4 cities – Sofia, Plovdiv, Burgas, Veliko Tarnovo
– Centrally located Sofia office with breathtaking rooftop terrace
– Happy team – corporate discounts platform
– Bring a friend referral program

Care:

– Additional health insurance (for employees located in Bulgaria)
– Multisport card (for employees located in Bulgaria)
– Company sponsored sports initiatives