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Logistics Support Coordinator

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners – an international outsourcing company, for an ambitious candidate to join their customer support department.

                                  Logistics Support Coordinator

Your profile:

-Excellent level of written and spoken Romanian, English and Bulgarian;
– Good soft skills and ability to cope with deadlines and customer pressure;
– Customer orientation and problem-solving skills;
– Able to work quickly and accurately;
– Analytical and organizational skills.

Responsibilities:

– Communication with European Assistance Centers;
– Communication with Romanian and Bulgarian customers;
– Answer incoming calls and assist customers in their specific inquiries;
– Handling invoices and reinvoicing them;

The company offers:

– Attractive remuneration package;
-Food and transport vouchers;
-Hybrid type of work;
– Work in an international company atmosphere with active and highly motivated team;

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service

 

Non-voice Support / Moderation with Dutch or Czech

Non-voice Support / Moderation with Dutch or Czech
We are seeking a professional with fluency in Dutch or Czech for one of our partners. A dynamic and innovative BPO company dedicated to providing exceptional services globally. 

Key Responsibilities:

Moderate user-generated content in accordance with company guidelines and policies.
Provide timely and accurate responses to user inquiries and issues via written communication (email or chat).
Maintain a high standard of quality and professionalism in all interactions with users.
Collaborate with internal teams to escalate and resolve complex user issues.
Assist in the development and improvement of moderation processes and guidelines.
Contribute to a positive team environment by sharing insights and best practices.

Requirements:

Fluency in Dutch or Czech (both written and verbal) is essential.
Excellent written communication skills with a keen eye for detail.
Strong problem-solving abilities and the capacity to handle sensitive or challenging situations diplomatically.
Ability to multitask and prioritize tasks in a fast-paced environment.
Previous experience in customer support, moderation, or a related field is advantageous.
Familiarity with online platforms and social media is a plus.
Flexibility to work in shifts, including weekends or evenings if necessary.

Benefits:

Competitive salary;
Additional health insurance;
Multisport;
Food vouchers;
Reimbursement allowance;
Career development opportunities;
Extensive training programs;
Access to top-notch technologies and best practices;
Excellent working environment;
Company events.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service;

Customer Helpdesk Specialist with German- Back office

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Your tasks:

You will act as a crucial interface between external customer service teams and internal departments, including Customer Service Management, Quality Management, Traffic Control, Finance, Legal, and more.
Taking decisive action, you will provide guidance on claims settlement where documented processes are not applicable, always with Customer Satisfaction as the ultimate goal.
You will contribute continuously to process changes and optimizations aimed at enhancing customer service for both our customers and regional organizations.

Your Qualifications:

Fluent in both English and German (C1 Level), you possess excellent written and verbal communication skills in both languages.
You bring firsthand experience in customer care, placing the customer at the forefront of your priorities.
Motivated, persistent, proactive, and driven by team goals, you thrive in a collaborative environment.
Your innovative mindset and proactive approach drive you to think outside the box, constantly seeking opportunities to improve and optimize processes.

The company offers:

Impactful Contributions: Your ideas matter, and we empower you to turn them into reality through innovation and smart technology.
Flexibility: Enjoy trust-based working hours and the option to organize your schedule. We encourage regular attendance at local offices for a collaborative, office-first environment.
Passionate Travel: Explore the world and bring your friends and family along at half price.
Diverse Team: Join a multicultural with members from over 80 nations. Challenge and support each other in a dynamic and inclusive environment.
Green Initiatives: Beyond our green-colored branding, we are committed to building for the long term. We actively test new green technologies and have been compensating for CO2 emissions from all business travel since 2018.
Employee Well-being: Prioritize your well-being with competitive paid time off, mental health support including 1:1 consultations with a psychologist, and exclusive discounts on sports memberships.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.
 

Medical Representative – Diabetes

Medical Representative (Diabetes)

Manpower Bulgaria is a world leader in staffing, providing workforce management, services, and solutions to customers throughout more than 4,440 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement, and consulting services worldwide.

We are currently looking for one of our partners – an Innovative Pharmaceutical Company, a professional to take the role of:

Medical Representative (Diabetes)
YOUR Responsibilities:

Conducts effective pre-call planning by setting objectives tailored to customer segments, needs, attitudes, motivation, environment and business priorities
Builds rapport by engaging the customer in a meaningful dialogue about the target patient by using knowledge of the patient journey, active listening and effective questioning skills to uncover needs, attitudes, and motivation
Identifies customer treatment goals and opportunities to enable the customer to improve the patient experience for appropriate brand patients
Identifies and offers multi-channel solutions that are the most meaningful to the customer and align with what the Company portfolio can deliver
Adapts personal style and knowledge to create value and customer commitment
Conducts post-call analysis and consistently records next call objective (in approved CRM tool)
Identifies the factors that influence the customer within their practice and healthcare network
Plans, develops, and implements effective communication (e.g. presentations) in a variety of settings
Uses designated business planning processes and tools to analyze and interpret territory data, trends, and gaps in performance
Prioritizes business opportunities and identifies target customers across the portfolio based on territory analysis
Develop a detailed territory business plan for the portfolio by making strategic decisions about goals, resource investments, and how to monitor best and measure the plan

What skills do YOU need to possess?

University Degree (MD, Pharmacist, Dentist or other life sciences)
Experience in the therapeutic area of Diabetes and/or Endocrinology will be considered as a strong advantage
Competency in understanding the complexity of markets, products, relationships and the medical and pharmaceutical industry
Intermediate written and conversational scientific English skills
Very good public speaking skills and presentation skills
Strong interpersonal skills and flexibility in varying environments and with multiple customer groups and communication channels
Strategical thinking
Ability to manage several projects simultaneously
Organizational Skills: Project-, time-, and self-management skills

What The Company Is Offering YOU?

A challenging and exciting career in a leading innovative pharmaceutical company
Company Trainings and great company culture
Opportunity for […]

Финансов Контрольор

Желаете ли да се присъедините към екипа ни в ключова роля като Финансов контрольор? Търсим проактивен и амбициозен професионалист, който ще се ангажира с бюджетирането, анализите и стратегическото планиране на Международната Компания базирана в гр. Враца.

 Финансов Контрольор

Отговорности:

Координиране на Бюджетирането: Сътрудничество с бизнес звена и централното управление за бюджетни процеси и прогнози.
Участие в Месечните и Годишни Завършвания: Съдействие при провеждане на месечни и годишни финансови завършвания и анализиране на резултатите.
Анализи и Презентации: Подготовка на анализи и презентации, представящи месечните и годишните резултати на компанията.
Инвестиционно Планиране: Изготвяне на приложения и процеси за инвестици.

Изисквания:

Образование: Магистърска степен в сферата на контролинга или финанси;
Софтуерни Умения: Отлични познания в MS Office (Excel, Word, Outlook) и умения в софтуер за планиране на ресурсите в предприятието. Квалифициран потребител на SAP CO, базови познания в SAP PP и FI.
Език: Пълна професионална владеене на английски език, както писмено, така и устно.
Присъединете се към нас и бъдете част от динамичната ни екипна среда, която поощрява лично и професионално развитие!

Какво предлага компанията:
Гъвкаво работно време
Мултиспорт карта;
Допълнително здравно осигуряване;
Ваучери за храна;
Хибриден модел на работа;
Високо възнаграждение;
Бонус.

Така, че ако искате да изградите бъдещето си, нека ManpowerGroup помогне да Ви доведе там, където искате да бъдете.

Менпауър България има лицензен номер № 2033/20.04.2016 за предоставяне на услуги в областта на Човешките Ресурси.

Customer Support Representative with English – IT sector

Customer Support Representative with English – IT sector

Responsibilities:

Taking inbound calls from prospective customers – ВtoВ and BtoC;
Providing the highest level of customer service;
Prepares and sends offers;
Process, manage, and record sales and payments;
Handling customer inquiries professionally;
Send contract renewals
Assist with ad hoc queries as necessary;

Requirements:

Working level of English;
Education in IT or Engineering focus would be an advantage;
Highly organized, able to follow deadlines and multitask;
Knowledge of the IT sector and interest in cybersecurity
A collaborative person, able to work across the team;
Problem-solving skills and willingness to learn;
Working knowledge of Microsoft Office and a good level of IT skills;

The company offers:

Excellent monthly salary;
Become part of an IT company;
Home office;
Good social package;
Opportunity for career development in sales, marketing, and cybersecurity;
Work in a young and positive team;

Apply now and find the best place for your career growth!

Only shortlisted candidates will be contacted. Confidentiality is guaranteed!

Търговски Представител – IT сектор

Търговски Представител – IT сектор

Компанията предлага:

Конкурентно възнаграждение;
Бонусна Схема;
Възможност за кариерно развитие във водеща компания в бизнес сектора;
Възможност за развитие в сплотен екип от професионалисти;
ДЗО;
Осъществяване на обучения и надграждане на познанията за новостите и тенденциите в IT сектора на Киберсигурност ;
Мултиспорт карта;
Служебен автомобил;

Отговорности и задължения:

Изграждане и поддържане на трайни отношения със съществуващи и нови клиенти в разнообразни бизнес сектори;
Консултиране на клиентите за качествата и особеностите на предлаганите услуги;
Посещения на ключови клиенти/обекти; 
Непрекъснато запознаване с новите технологии;
Постигане на търговски цели и цялостна клиентска удовлетвореност;
Прилагане на иновативни подходи за продажби на бизнес клиенти от различни сектори и индустрии. 

Основни изисквания:

Професионален опит на позиция търговски представител в IT сектор би било голямо предимство;
Английски на добро разговорно ниво;
Образование с IT или инженерна насоченост би било предимство;
Опит в комуникация с ключови бизнес клиенти;
Търговски усет и желание за дългосрочно развитие;
Интерес към новостите в сектора за киберсигурност и компютърни познания;
Проактивна личност с умения за работа в екип;
Шофьорска книжка;

Ако отговаряте на посочените условия и тази позиция представлява интерес за вас, моля изпратете вашето актуално CV.

Благодарим Ви!

Всички кандидатури ще бъдат разглеждани строго конфиденциално. Ще се свържем само с одобрените по документи кандидати!

HR Administrative Specialist

We are looking for a competent and motivated professional to join our partner – global high-tech company, on the position of:

HR Administrative Specialist
 
Key Responsibilities:

Administer new hires process, changes in labor contracts, termination processes and related documentation – reassignments, annexes, etc
Prepare documents regarding legal changes – internal orders and regulations
Issue and complete official documents requested by employees
Administer employee benefits, requests and third party vendors
Ensure all legally required documents and processes as per Bulgarian Labor Legislation Requirements
Support monthly payroll process (local and international) and ensure timely payment of employees’ salaries
Manage, develop and update the employees’ files and systems
Prepare timely HR reports and maintain HR mailbox
Support HR external and internal audit requests
Provide support to people managers on HR processes
Serve as a local point of contact for employee relations issues
Participate in specific local and Global HR projects

Requirements for the role:

Minimum 3-4 years of hands-on experience in HR administration.
In-depth knowledge of Bulgarian labor laws and legislation.
Fluent in English, with excellent communication and interpersonal skills.
Proficient in Excel and experienced with HR systems such as Omeks, Hermes, Aladin, and Workday.
Strong analytical skills with meticulous attention to detail.
Eagerness to learn and grow within a dynamic work environment.

Our client offers:

Opportunities for career development
25 days annual holiday 
Hybrid Workplace
Home Office equipment
Options to buy company's shares
Life insurance and luxury health & dental insurance
Food vouchers and Multisport cards
Employee Assistance Program
Bonuses for special Occasions
Free language courses

If you feel the challenge, please, apply for this position by sending your detailed CV!

Thank You!

Only shortlisted candidates will be contacted. Confidentiality is guaranteed!
Manpower Bulgaria has License № 2033/20.04.2016 for providing human resources services.

RECRUITMENT SPECIALIST – BPO

Do you think that your next dream job is in the field of human resources? You are in the right place – Manpower Group has over 70 years of experience in the field.

We are looking for a recruitment consultant who wants to be part of our success story and take part of our business to the next level.

If you are a determined, ambitious and curious person, then you are the right candidate for us.

Regarding successful development of our partners and our business, we are looking for:

                               RECRUITMENT SPECIALIST – BPO

What we offer:

Opportunity for professional and career growth in the largest recruitment company in the world;
On-boarding and company trainings;
Attractive modern office with central location;
Medical / Dental insurance/ Multisport Card;
Excellent salary with monthly bonuses (KPIs);
Fixed working time.

Our expectations:

Experience in recruitment minimum 1-2 years; 
Excellent PC skills and very good command in English (minimum B2 level);
Readiness to work within tight deadlines in busy environment;
Experience in building and implementing multi-channel attraction strategies (LinkedIn, networking, social & digital media, etc.​);
Result oriented personality;
A self-motivated and proactive person who is focused on excellent career development in the HR industry;
Teamwork is your natural superpower.

You will be responsible for:

Organizing and coordinating recruitment and selection activities according to established company standards and requirements;
Preparing attractive job ads in line with job descriptions and preliminary agreed criteria for selection with the line managers;
Utilizing appropriate communication channels as tools for attracting the best talents on the market;
Regular updating of the Manpower Bulgaria database;
Search for new channels to attract potential candidates.

What is next?
Apply now!
This is your time to shine. Thank you!

All applications will be treated in strict confidence. We will contact only the approved candidates!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Специалист Труд и Работна Заплата

Менпауър е световен лидер в сферата на подбора и управлението на човешките ресурси с 4000 офиса в повече от 80 държави. Всеки ден над 600 човека в света започват работа благодарение на нас.

За наш клиент – водеща глобална производствена организация, търсим мотивиран кандидат, който да заеме позицията:

Специалист Труд и Работна Заплата 

Основни отговорности:

Обработка на данни, свързани с изчисляване на работна заплата и хонорари;
Изготвяне на ведомости за заплати, както и съпътстващи справки, свързани с месечните трудови възнаграждения;
Въвеждане на начисления и удръжки, съгласно фирмената политика и трудовото, осигурително и данъчно законодателство;
Подготовка за изплащане на възнаграждения и осигуровки;
Изготвяне на Декларации 1 и 6 и изготвяне на необходимите корекции;
Изготвяне на служебни бележки, удостоверения за доходи, както и други изискуеми справки;
Съхранява документацията съгласно изискванията;
При необходимост комуникира с НАП, НОИ и други институции в ресора, в който работи;

Изисквания:

Висше икономическо образование – Управление на Човешки ресурси, Счетоводство, Бизнес Администрация и др.;
Опит на сходна позиция се счита за предимство; 
Английски език – работно ниво;
Теоретични и практически познания в областта на трудовите и осигурителните отношения и организацията на труда; 
Умения за работа в екип. 

Компанията Ви предлага:

Конкурентно възнаграждение;
Отличен социален пакет и мотивиращи бонуси, включващи;
Възможност за работа от вкъщи; 
Приятелски екип, който държи на откритата комуникация и лоялните трудови взаимоотношения;
Възможност за кариерно развитие.

Ако позицията Ви е заинтригувала, моля изпратете Ваша актуална автобиография и ние ще се свържем с предварително одобрените по документи кандидати.

Благодарим ви!

Менпауър България притежава лиценз номер № 2033 / 20.04.2016 за предоставяне на услуги в областта на Човешките Ресурси.

Payroll Optimization Strategist (2-Year Project, Hybrid Work)

Manpower Inc. is a world leader in staffing, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides worldwide staffing solutions, engagement, and consulting services. For one of our trusted clients- a multinational information technology company with a global presence, Manpower is looking for a Payroll Optimization Strategist (Payroll process manager)
Project scope: Payroll Time Tracking system implementation 

YOUR ROLE: 
To evaluate and improve business processes, ensure the efficiency of business operations, and create and implement changes to the project strategy.

RESPONSIBILITIES: 
• Meet with business teams (HR, Payroll) to discuss requirements and objectives
• Troubleshoot and improve processes, identify areas of improvement
• Implement processes to integrate WD modules into operations
• Update process and procedure documentation
• Provide guidance to business teams
• Support operational teams in understanding and mastering process control
• Build positive relationships with local stakeholders
• Escalate issues and provide recommendations
• Work closely with operational staff to ensure timely delivery of outcomes (blueprint, UAT, etc.)

SKILLS & REQUIREMENTS: 
• Excellent analytical and troubleshooting skills
• Ability to coordinate projects and lead multiple teams
• Excellent English language skills 
• Time tracking experience or knowledge is a plus
• Payroll process experience
• Report and procedure writing skills
• Highly organized with good time management and multitasking abilities
• Experience with collaboration and critical thinking exercises
* The opportunity to travel (up to 10 days for 2 years)

If you have a passion for improving business processes and have the skills and experience outlined above, we encourage you to apply for this exciting opportunity.

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without discrimination based on gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, or physical or mental disability. All applicants will be informed, and shortlisted candidates will be invited for an interview.
Manpower Bulgaria has License № 382/29.11.2021 for providing human resources services

Technical Support Engineer – Level 2

Your Role:

 

• Provide technical support service for B2B and internal customers via all communication channels: phone, e-mail, IM, ticketing system

• Investigate technical problems and their root cause

• Monitor infrastructure and services

• Provide respond to any alert or requests according to the SLA

• Communicate with R&D team and 3rd parties

• Provide regular reports

 

Qualifications & Competences:

 

• Experience in basic Linux command line interface and utilities

• Understanding of TCP/IP network stack and main protocols

• Good knowledge of SQL

• Basic scripting skills (bash, awk, sed)

• Familiar with Cloud services (AWS preferably)

• Experience in work with web applications, monitoring systems, LAMP stack, DNS, mail servers, CDN

• Understanding of SDLC, CI/CD

• Intermediate English (speaking/writing)

• Ability to prioritize and switch between tasks

• Be able to work in shifts

• Self-learning, responsible, communicative, accurate

 

Considered as a plus:

 

• Linux administration

• AWS administration

• Monitoring systems configuration (Grafana, Prometheus, Nagios)

• Experience with relational databases (PostgreSQL, MySQL, MS SQL)

• Experience with Atlassian stack (Jira, Confluence, BitBucket, Bamboo)

 

Perks We Offer:

 

• Competitive remuneration package

• Annual bonuses

• Hybrid way of work – home and/or office

• Additional health insurance for you and your little ones including dental care

• Multisport cards

• 20 days paid leave

• 1 extra day annual paid leave for your birthday

• 250 BGN additional social package for food and transportation

• Free beverages, healthy snacks and fresh fruits when/if working in the office

• Amazing office premises with lounge areas, game area and a well-equipped kitchen

• Last but not least – an amazing multinational team to learn from and grow with!



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