Manpower Bulgaria is looking for technical support/customer care agents for one of our international partners. If you consider yourself a suitable and ambitious candidate join now their team.

Technical support with Dutch+ English- FULLY REMOTE

Responsibilities:

– Communicate with customers using email and phone;

– Provide online assistance for products, websites, etc;

– Answer customer queries in a timely and professional manner;

– Collaborate closely with other team members and colleagues;

– Take part in additional activities you would find interesting for you;

– Guide customers in finding the best solution for them.

Your profile:

– Has excellent command of spoken and written Dutch;

– Very good command of English;

– Previous experience in a customer-facing role is a plus;

– Can adapt quickly to changes in products, processes, and technology;

– Has proven track record of excellent attendance and time-keeping;

– Has good computer literacy.

The Company Offers:

– Excellent Salary;

– To participate in company initiatives;

– Opportunities for a long-term professional career;

– Fully remote;

– Entitlement to company internal training.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Manpower Bulgaria provides a range of staffing solutions, engagement and consulting services World Wide.

Non-voice Service Desk Support with French/ Portuguese and English – Shared Service Centre

WHAT WE OFFER:

Excellent salary;
Multisport card or Cool Fit card;
Additional health insurance;
Trainings;
Working on flexible shifts (24/7).

REQUIREMENTS:

High Profiency in French or Portuguese- C1;
Proficiency in English- B2;
Hands-on experience in using a variety of communication channels such as email, live chat, Facebook etc.;
Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively;
Attention to detail. You are a self-motivated and independent fast learner.

RESPONSIBILITIES:

Handle requests from customers, as well as internal departments & other stakeholders;
Handle customer's initial verification by considering, requesting and processing verification documents;
Cooperate with internal counterparts to ensure timely resolution of customers’ requests and problems;
Work from the office;
Provide support to management and take ownership to drive process and service enhancement.

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service

Manpower provides a range of staffing solutions, engagement and consulting services World Wide.

Event Customer Support Specialist

Job Description: As an Event Customer Support Specialist, you will play a pivotal role in ensuring the seamless execution of international events, managing registration desks, and providing onsite customer service. Your responsibilities will include accurately processing registrations, coordinating with internal teams to set up events on CRM and CVENT platforms, and supporting delegates throughout the booking process.

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Company Benefits:

Food vouchers;
Premium health insurance;
Life insurance;
Employee Assistance Program;
Hybrid mode – 3 days at the office, 2 at home;
Work-life balance – 25 days paid vacation;
Flexible working and home office available;
Additional training and unlimited access to online educational training courses via LinkedIn Learning;
Work environment – excellent work conditions with a friendly environment at an international company.

Key Responsibilities:

Traveling to international events to oversee registration desks and onsite customer service.
Processing registrations accurately and efficiently using in-house systems.
Collaborating with the wider team to set up events on CRM and CVENT platforms.
Managing end-to-end customer service per event, including debt management and payment tracking.

Qualifications:

Proficiency in English
Previous experience in customer service or customer-facing administrative roles.
Ability to work independently and under pressure, meeting strict deadlines with minimal supervision.
Strong numerical skills, including invoicing, budget management, and credit control.
Proficiency in processing large amounts of data accurately and efficiently.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Manpower provides a range of staffing solutions, engagement and consulting services World Wide.

Support Specialist with GERMAN- NEW CLIENT

The company offers:

High salary;
Bonus scheme;
Comprehensive medical plan fully covered by the company;
Transportation allowance and life insurance;
Holiday pay.

What You Need:

Fluency in German C1;
Working proficiency in English-B2;
Good typing and computer skills, including proficiency in MS Office applications;
Organized with excellent decision-making and analytical skills;

Your typical day:

Provide high-touch customer care to business travelers;
Offer solutions for flight, hotel, train travel, and other travel-related needs;
Assist clients both before and during their business trips.

If you recognize yourself, apply for this position by sending your detailed CV!

on-voice Service Desk Support with English – Shared Service Centre

WHAT WE OFFER:
Excellent salary;
Multisport card or Cool Fit card;
Additional health insurance;
Trainings;
Working on flexible shifts (24/7).

REQUIREMENTS:
High proficiency in English- C1;
Hands-on experience in using a variety of communication channels such as email, live chat, Facebook etc.;
Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively;
Attention to detail. You are a self-motivated and independent fast learner.

RESPONSIBILITIES:
Handle requests from customers, as well as internal departments & other stakeholders;
Handle customer's initial verification by considering, requesting and processing verification documents;
Cooperate with internal counterparts to ensure timely resolution of customers’ requests and problems;
Work from the office;
Provide support to management and take ownership to drive process and service enhancement.

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service

Manpower provides a range of staffing solutions, engagement and consulting services World Wide.

WE ARE CURRENTLY LOOKING FOR TRAVEL SOLUTIONS EXPERT WITH GERMAN- NEW CLIENT!

The company offers:

-High salary;

-Bonus scheme;

-Comprehensive medical plan fully covered by the company;

-Transportation allowance and life insurance;

-Holiday pay.

What You Need:

-Fluency in German-C1;

-Working proficiency in English-B2;

-Good typing and computer skills, including proficiency in MS Office applications;

-Organized with excellent decision-making and analytical skills;

Your typical day:

-Provide high-touch customer care to business travelers;

-Offer solutions for flight, hotel, train travel, and other travel-related needs;

-Assist clients both before and during their business trips.

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services