Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries.

1st Level Technical Support with German and English – No Experience Required

SOCIAL BENEFITS:

Excellent pay;
Food Vouchers;
Supplementary health insurance;
Training;
Standard working hours and 24 days annual leave.

RESPONSIBILITIES:

You will support partners and employees worldwide via phone or remote access systems, resolve issues and offer solutions for various software or furniture related topics;
Handling user queries – from initial contact and error analysis to developing solutions;
Customer installation and administration;
You will also work closely with various departments.

REQUIREMENTS:

You have very good written and spoken skills in German and English (B2 level);
Have initial experience in IT services and IT support;
Solution-oriented way of working with a high degree of service orientation is one of your strengths.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.
 

Manpower Bulgaria is looking for GERMAN SPEAKERS- FULLY REMOTE one of our international partners!

           ADMIN SUPPORT WITH GERMAN – NON – VOICE – FULLY REMOTE

The Company Offers:

Excellent Salary+ Bonus;
Fully remote;
ONLY admin work;
To participate in company initiatives;
Opportunities for a long-term professional career;
Entitlement to company internal training.

Responsibilities:

Communicate with customers- email and chat;
Provide online assistance for products, websites, etc;
Collaborate closely with other team members and colleagues;.

Your profile:

Has a good command of written German;
Very good command of English;
Previous experience in a customer-facing role is a plus;

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Manpower Bulgaria is looking for Technical/ Customer Support Assistance with German and English- FULLY REMOTE one of our international partners!

                 
Technical/ Customer Support Assistance with German and English- FULLY REMOTE

The Company Offers:

Excellent Salary;
Fully remote;
To participate in company initiatives;
Opportunities for a long-term professional career;
Entitlement to company internal training.

Responsibilities:

Communicate with customers using phone and email;
Provide online assistance for products, websites, etc;
Collaborate closely with other team members and colleagues;.

Your profile:

Has excellent command of spoken and written German;
Very good command of English;
Previous experience in a customer-facing role is a plus;

If you recognize yourself, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Менпауър България е световен лидер в управлението на човешките ресурси.
За наш партньор, изграждащ нов център за клиентско обслужване, търсим мотивирани, англоговорящи кандидати за длъжността на:

                               КЛИЕНТСКО ОБСЛУЖВАНЕ – АНГЛИЙСКИ ЕЗИК

КАКВО ПРЕДЛАГАМЕ:

Отлично заплащане;
Multisport карта или Cool Fit карта;
Допълнителна здравна застраховка;
Oбучения;
Работа на гъвкави смени (24/7).

ИЗИСКВАНИЯ:

Високо ниво на владеене на английски език – ниво C1;
Практически опит в използването на различни комуникационни канали като телефон, имейл, чат на живо, Facebook и др.;
Отлично обслужване на клиенти и отношение за проследяване и реагиране на проблеми/заявки;
Внимание към детайла. Вие сте самомотивиран и независим в работата си.

ОТГОВОРНОСТИ:

Обработка на заявки от клиенти, както и от вътрешни отдели и други заинтересовани страни;
Първоначалната проверка на клиента чрез разглеждане и обработка на документи;
Сътрудничество с вътрешни партньори, за осигуряване на своевременно разрешаване на заявки от страна на клиент;
Осигуряване на подкрепа на мениджмънта с цел стимулиране на различен вид процеси и подобряване на услугите.

Менпауър България разполага с лицензен номер № 2033/20.04.2016 за предоставяне на услуги в областта на човешките ресурси.

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement, and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners for an ambitious candidate to join their customer support department.

Customer support specialist with English

Responsibilities:

Handle requests from customers, as well as internal departments & other stakeholders;
Handle customer's initial verification by considering, requesting and processing verification documents;
Cooperate with internal counterparts to ensure timely resolution of customers’ requests and problems;
Provide high-quality service to achieve and uplift customer satisfaction and establish a long-term business relationship;
Provide support to management and take ownership to drive process and service enhancement;
Keep the team abreast of the changes in the latest operational guidelines and policies.

Requirements:

Excellent English level-C1
Working on shifts (24/7);
Hands-on experience in using a variety of communication channels such as phone, email, live chat, Facebook etc.; working knowledge of Zendesk, Intercom or Slack is a plus;
Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively;
Attention to detail. You are a self-motivated and independent fast learner, not afraid but excited from often changes;

The company offers:

Excellent salary;
Multisport card or Cool Fit card;
Additional health insurance;
Trainings;

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners – an international outsourcing company, for an ambitious candidate to join their customer support department.

                                  Logistics Support Coordinator

Your profile:

-Excellent level of written and spoken Romanian, English and Bulgarian;
– Good soft skills and ability to cope with deadlines and customer pressure;
– Customer orientation and problem-solving skills;
– Able to work quickly and accurately;
– Analytical and organizational skills.

Responsibilities:

– Communication with European Assistance Centers;
– Communication with Romanian and Bulgarian customers;
– Answer incoming calls and assist customers in their specific inquiries;
– Handling invoices and reinvoicing them;

The company offers:

– Attractive remuneration package;
-Food and transport vouchers;
-Hybrid type of work;
– Work in an international company atmosphere with active and highly motivated team;

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service